Mobile Banking Agreement and Disclosure


First New Mexico Bank, Las Cruces strives to provide the highest quality “Mobile Banking” service available. By enrolling in the Mobile Banking service, you agree to all of the terms and conditions contained in this Agreement and Disclosure.

We may offer additional Mobile Banking services and features in the future. Any added Mobile Banking services and features will be governed by this agreement and by any terms and conditions provided to you at the time the new Mobile Banking service or feature is added or at the time of enrollment for the feature or service if applicable. From time to time, we may amend these terms and modify, or cancel the Mobile Banking service we offer without notice, except as may be required by Law.


As used in this Agreement and Mobile Banking services, the following words will have the definitions given below:

“Account(s)” means your eligible First New Mexico Bank, Las Cruces checking, savings, CDs or loan products that can be accessed through the Mobile Banking service.

“Device” means a supportable mobile device such as a cellular phone or other mobile device that is web-enabled and allows secure SSL traffic which is also capable of receiving text messages. Your wireless carrier may assess you fees for data or text messaging services. Please consult your wireless plan or provider for details.

“Mobile Banking” means the banking services accessible from the device you have registered with First New Mexico Bank, Las Cruces for Mobile Banking.

“You” and “Your(s)” means each person with authorized access to your account(s) who applies and uses the Mobile Banking service.

“We”, ”Us,” and “Bank” means First New Mexico Bank, Las Cruces.

Mobile Banking Service

Mobile Banking is offered as a convenience and supplemental service to our Online Banking services. It is not intended to replace access to Online Banking from your personal computer or other methods you use for managing your accounts and services with us. Mobile Banking allows you to access your First New Mexico Bank, Las Cruces account summary and real-time balance, account history, transfer funds between your accounts and view check and deposit images. To utilize the Mobile Banking service, you must be enrolled in Online Banking and then activate your mobile banking device inside Online Banking.

We reserve the right to limit the types and number of accounts eligible and the right to refuse to make any transaction you request through Mobile Banking. We may also reserve the right to modify the scope of the Mobile Banking service at any time.

Mobile Banking may not be accessible over some network carriers. In addition, the Mobile Banking service may not be supportable for all devices. First New Mexico Bank, Las Cruces cannot guarantee and is not responsible for the availability of data services provided by your mobile carrier, such as data outages or “out of range” issues.

In order to properly use Mobile Banking, you should review and follow the instructions provided on our website, You agree to accept responsibility for learning how to use Mobile Banking.  In accordance with the online instructions you agree that you will contact us directly if you have any problems with Mobile Banking. We may modify the Mobile Banking service from time to time at our sole discretion. In the event of any modifications, you are responsible for making sure you understand how to use Mobile Banking as modified. You also accept responsibility for making sure that you know how to properly use your device and we will not be liable to you for any losses caused by your failure to properly use the Mobile Banking service or your device.

You agree that, when you use Mobile Banking, you remain subject to the terms and conditions of your existing agreements with any unaffiliated service providers, including, but not limited to, your mobile service provider and that this agreement does not amend or supersede any of those agreements. You understand that those agreements may provide for fees, limitations and restrictions which might impact your use of Mobile Banking (such as data usage or text messaging charges imposed on you by your mobile service provider for uses of or interaction with Mobile Banking), and you agree to be solely responsible for all such fees, limitations, and restrictions. You agree that only your mobile service provider is responsible for its products and services. Accordingly, you agree to resolve any problems with your provider directly without involving us.

Any deposit account, loan or other banking product accessed through this Mobile Banking service is also subject to the Account Agreements and Disclosures provided at time of account opening. You should review the account disclosures carefully, as they may include transaction limitations and fees which might apply to your use of Mobile Banking.

Permitted Mobile Banking Transfers

You may use the Mobile Banking service to transfer funds between your eligible First New Mexico Bank, Las Cruces accounts (internal transfer). You may not transfer to or from an account at another financial institution using our Mobile Banking service.

Federal regulations require financial institutions to limit the way withdrawals may be made from a savings or money market account.  Each transfer from a savings or money market account using Mobile Banking is counted as one of the six limited transactions permitted each statement cycle period, as described in the deposit account agreement and disclosures.

We may also limit the type, frequency and amount of transfers for security purposes and may change or impose limits without notice, at our option.


Account Ownership/Correct Information: You represent that you are the legal owner of the accounts and other financial information which may be accessed using Mobile Banking. You represent and agree that all information you provide to us in connection with Mobile Banking is accurate, current and complete, and that you have the right to provide such information to us for the purpose of using Mobile Banking. You agree not to misrepresent your identity or your account information. You represent that you are an authorized user of the mobile device you will use to access Mobile Banking.


You agree to take every precaution to ensure the safety, security and integrity of your account and transactions when using Mobile Banking. You agree not to leave your mobile device unattended while logged into Mobile Banking and to log off immediately at the completion of each access by you. You agree not to provide any of your access information to any unauthorized person. If you permit other persons to use your mobile device, login information or any other means to access Mobile Banking, you will be held responsible for any transactions they perform and we will not be liable for any damages resulting to you.

We make no representations that Mobile Banking will be available for use in locations outside of the United States. Accessing Mobile Banking from locations outside of the United States is at your own risk.


You agree not to use Mobile Banking or the content or information delivered through Mobile Banking in any way that would be considered illegal.


Unless caused by our intentional misconduct or gross negligence, you agree to indemnify, defend and hold harmless First New Mexico Bank, Las Cruces its officers, directors, employees, consultants, agents, service providers, and licensors from any and all third party claims, liability, damages, expenses and costs caused or arising from (1) a third party claim, dispute, action, or allegation of infringement, misuse, or misappropriation based on information, data, files, or otherwise in connection with the Mobile Banking service; (2) your violation of any law or rights of a third party; or (3) your use, or use by a third party of Mobile Banking.